7n77 Privacy Policy —
Your information is completely safe
7n77 treats your personal information with the highest importance. Read this policy to learn how we collect, use, and protect your data.
1. Introduction and Scope
7n77 ("we", "us") is a trusted online gaming and betting platform in Bangladesh. This privacy policy ("Policy") explains how 7n77 collects, processes, and stores your personal information when you use our website (7n77.lat), mobile application, and related services ("Platform").
By using our Platform, you are considered to have accepted the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.
This policy applies only to information collected through the 7n77 Platform. Third-party websites or payment providers are governed by their own separate policies.
Important: Please read and understand this policy. If you have any questions, contact us via 24/7 live chat or email.
2. What Information We Collect
7n77 collects only the information necessary to provide our services. Below is a detailed description of the types of information we collect:
Personal Identification Information
Full name, date of birth (for age verification), email address, and mobile number provided at registration. If you are under 21 years of age, opening a 7n77 account is not possible.
Financial and Payment Information
Required details for your bKash, Nagad, Rocket, or Upay account to process deposit and withdrawal transactions. We do not store complete bank or mobile banking credentials.
Identity Verification (KYC) Information
Where applicable, copies of your National ID (NID), passport, or other government-issued identity documents. This is collected solely for fraud prevention and Anti-Money Laundering (AML) compliance.
Technical and Usage Information
IP address, browser type, device information, cookie data, login time and date, gameplay history, and navigation patterns on the Platform. This information is collected automatically.
2.1 Information from Minors
7n77 does not knowingly collect any information from persons under the age of 21. If we become aware that a minor's information has entered our system, we will immediately close that account and delete the information.
3. How Collected Information Is Used
7n77 uses your information for the following purposes:
Service Delivery and Operations
- Completing the account registration and verification process
- Processing deposit and withdrawal transactions
- Managing gaming and betting activities
- Providing bonuses and promotional offers
- VIP program and rewards management
Security and Compliance
- Detecting and preventing fraudulent activity
- Complying with Anti-Money Laundering (AML) regulations
- Ensuring account security
- Providing responsible gaming tools
- Meeting legal obligations
Customer Support
- Providing 24/7 live chat support
- Resolving account-related issues
- Answering transaction-related inquiries
- Maintaining communication via email
Platform Improvement
- Improving the user experience
- Testing new games and features
- Analyzing site performance
- Providing a personalized experience
4. Cookies and Tracking Technologies
7n77 uses cookies and similar technologies to provide the best experience on the Platform. Cookies are small text files that your browser stores on your device.
Essential Cookies
Essential for Platform operation. They maintain login sessions, security tokens, and core functionality. These cannot be disabled.
Analytics Cookies
Help analyze site usage patterns to improve services. They collect page views, session duration, and navigation information.
Preference Cookies
Remember your preferred language, game categories, and other settings so you get a better experience on your next visit.
4.1 Cookie Management
You can disable non-essential cookies through your browser settings. Please note, however, that disabling certain cookies may cause some features of the 7n77 Platform to not work properly.
5. Sharing Information with Third Parties
Our commitment: 7n77 never sells your personal information or transfers it to third parties for commercial purposes.
We may share information in the following limited circumstances:
5.1 Service Providers
Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay), game software providers (including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt, and others), identity verification services, and technology infrastructure partners. All these partners are bound by strict confidentiality agreements.
5.2 Legal Obligations
We are legally required to provide necessary information in response to court orders, regulatory authority directives, or valid requests from law enforcement agencies.
5.3 Fraud Prevention
If fraud, money laundering, or other illegal activity is suspected, information may be shared with relevant authorities or industry-specific fraud prevention organizations.
6. Data Security Measures
7n77 uses industry-standard security practices to keep your information safe:
SSL Encryption
All data transmissions are secured with SSL/TLS encryption. Third parties will not be able to read your information.
Secure Servers
Data is stored in secure data centers. Regular security audits and penetration testing are conducted.
Access Controls
Strict access control policies — only authorized personnel can access the necessary information.
Fraud Monitoring
Real-time monitoring systems are always active to detect suspicious activity.
Your responsibility: Keep your account password confidential and do not share it with anyone. If you suspect unauthorized access to your account, contact us immediately.
7. Data Retention Period
7n77 retains your information only for as long as necessary to fulfill the purpose for which it was collected and to meet applicable legal obligations:
7.1 Active Accounts
All relevant information is retained while your account is active. Transaction history and gaming logs are used to maintain service quality and resolve disputes.
7.2 After Account Closure
Even after an account is closed, certain information must be retained for as long as necessary for legal obligations, fraud investigations, or dispute resolution.
7.3 Data Deletion
After the defined retention period has ended, data is permanently deleted or anonymized using secure methods so that you can no longer be identified from it.
8. Your Rights
7n77 recognizes the following rights you have over your personal information:
Right to Access Information
You have the right to receive a copy of the information we hold about you. Upon request, we will provide it within a reasonable time.
Right to Correction
If your information is incorrect or incomplete, you may request a correction. This can be done through account settings or via support.
Right to Deletion
In certain circumstances you may request deletion of your information. However, some information may not be possible to delete due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
To exercise any of the rights above, email [email protected] or contact us via 24/7 live chat. We will respond to your request within the time required by applicable law.
9. Policy Changes and Updates
7n77 may update this privacy policy from time to time. These changes may occur due to changes in services, new legal obligations, or improvements to our data practices.
For significant changes, we will publish a notice on the Platform and notify you at your registered email address. The date of each update will be noted at the top of this page.
If you continue to use the Platform after a policy update, you will be considered to have accepted the revised policy. You are advised to visit this page regularly.
10. Related Policies and Contact
This privacy policy is part of 7n77's overall legal framework. Please read the following pages to understand the full terms of use:
Privacy Contact
For any questions or concerns about the privacy policy, or to submit a request to exercise your rights, please contact us:
24/7 support available in Bengali
Usually within the same business day